Privacy Policy

1. Information We Collect

Rankchat collects information to provide and improve our AI-powered SEO services:

• Account Information: Email address, business name, and password
• Website Information: Your website URL, content, and structure
• Payment Information: Billing details processed securely through Stripe
• Content Data: Blog posts, keywords, and SEO metadata you create or generate
• Usage Data: How you interact with our platform, including feature usage and analytics
• WordPress Integration: API credentials to publish content to your WordPress site

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide AI-generated blog content tailored to your business
• To analyze your website and generate SEO-optimized keywords
• To automatically publish content to your WordPress site
• To process payments and manage your subscription
• To track performance metrics and improve our services
• To communicate with you about your account and updates
• To comply with legal obligations

3. Data Sharing and Third Parties

We share your information only in the following circumstances:

• OpenAI: We use OpenAI's API to generate blog content. Your website information and keywords are sent to OpenAI for content generation.
• Stripe: Payment processing is handled by Stripe, which collects and processes your payment information.
• Supabase: Our backend infrastructure provider that hosts your account and content data.
• WordPress: Content is published directly to your WordPress site using your provided API credentials.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted connections (HTTPS/TLS) for all data transmission
• Secure password hashing and authentication
• API credentials stored with encryption
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you cancel your subscription:

• Account data is retained for 90 days in case you wish to reactivate
• Generated blog content remains accessible during this period
• After 90 days, all data is permanently deleted from our systems
• Financial records are retained as required by law (typically 7 years)

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your blog content and keywords
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@rankchat.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze usage patterns to improve our service
• Track subscription and billing status

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Children's Privacy

Rankchat is intended for businesses. We do not knowingly collect information from individuals under 18 years of age.

9. International Users

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using Rankchat, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Continued use of Rankchat after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: