1. Introduction

Thank you for choosing Rankchat. Protecting your privacy is critically important to us. This Privacy Policy outlines our practices related to the collection, use, and disclosure of your information through the use of Rankchat, a software product operated by Iconic Tech LLC ("we," "us," or "our"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect various types of information to provide and improve our services to you. Here are the categories of personal information we collect:

Identifiers. Such as your name, email address, account name, and other similar identifiers.
Content Information. Information you provide for the services, including website URLs, Google Search Console data, and content preferences you configure on our platform.
Commercial Information. Including records related to subscriptions purchased, obtained, or considered through our platform.
Internet or Other Similar Network Activity. Including your interaction with our Service and your communications with us about the Service.
Cookies and Tracking. We use cookies and similar tracking technologies to operate and improve our Service and to understand how users interact with our website. You may control cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our Service;
To improve, personalize, and expand our Service;
To understand and analyze how you use our Service and to develop new products, services, features, and functionality;
To communicate with you, either directly or through one of our partners, for customer service, updates, and other information relating to the Service;
To process your subscription and payments;
To generate SEO content for your website based on your connected data;
To detect and prevent fraud or technical issues.

4. How We Share Your Information

Your information may be shared as follows:

Vendors and Service Providers. We may share your information with third-party vendors and service providers that perform services for us or on our behalf, including payment processing and analytics.
Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership.

5. Third-Party Links

Our Service may contain links to third-party websites or services that we do not own or control. We encourage you to review the privacy policies of any third-party websites or services you visit.

6. Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

7. Data Retention and Deletion

We retain your account information for as long as your account is active.

Account Cancellation. When you cancel your Rankchat account, all data associated with your account is permanently deleted from our systems, including your website configurations, generated content, connected integrations, and personal information. This deletion is irreversible.

Data Deletion Request. You may also request deletion of your account and all associated data at any time by contacting us at luke@iconictechllc.com. We will process your request and confirm deletion within 30 days.

8. Changes to This Privacy Policy

This Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at luke@iconictechllc.com.